Terms & Conditions
 
TERMS AND CONDITIONS
This contract is between
• Oliver Hall trading as Oliver Charles Photography
• You the Customer
Booking with Oliver Charles Photography confirms acceptance of the following:
ONE: Definitions
• Assignment
Your wedding booking and services as per your invoice
• Images
Digital photographs taken at your wedding
• Goods
Any physical products such as albums or prints
• Fees
The money you pay for services and goods
• Deposit
20 % booking fee to secure your date
TWO: Copyright and Usage
• Oliver Charles Photography owns the copyright in all Images
• You receive personal usage rights for printing and sharing with family and friends
• You must not sell images or use them commercially without written consent
• I may use selected images for promotional purposes with your prior consent
• I will not use any images of children under 18 without formal written consent
These might appear on my website portfolio social feeds brochures or competitions
THREE: Model Rights
• You confirm you have notified your venue and guests that photography will take place
• You indemnify me if any guest objects or makes a claim about being included in an Image
• You can withdraw promotional consent at any time by emailing me with the file numbers
FOUR: Consultation
• Consultations are usually phone or video call
• Meetings beyond 20 miles from KT22 Surrey may require travel costs
• Meetings normally take place Monday to Friday 9 to 5
FIVE: Delivery of Images
• Delivery is by online gallery
• I aim for four weeks from the wedding date
• This timeline is not guaranteed due to seasonal volume
SIX: Editing Scope
• Basic edit covers colour exposure contrast and basic tidying
• Retouching such as object removal or heavy beauty work is extra at £40 per hour
• I hold final creative discretion for which Images are delivered
SEVEN: Attendance and Replacement
• If I cannot attend due to illness accident or emergency I will try to provide a replacement photographer of similar style and skill
• If a replacement is not available my liability is limited to a full refund of sums paid
EIGHT: Exclusivity
• I am the only photographer providing stills on the day
• Guests may take photos for their own personal non commercial use
• Other commercial photographers or videographers shooting stills must not operate unless agreed in writing
• If this is breached I may stop coverage and no refund is payable
NINE: Timings and Co-operation
• You agree to set aside a 45 minute window between ceremony and wedding breakfast for group photos and couple photos
• You provide me with a hot meal at a reasonable time during the day. I do not require a seat in the main room and I prefer to eat elsewhere so I can rest and back up cards without distracting guests
• You help identify priority people or moments
• Results depend on a collaborative attitude
• Behaviour that risks safety or gear will end coverage with no refund
TEN: Limit of Liability
• No liability for indirect or consequential loss
• For total failure liability is capped at sums paid
• For partial loss of files a prorated refund applies based on delivered volume
ELEVEN: Force Majeure
• If government action disaster civil unrest strike or similar prevents delivery my liability will not exceed sums paid
• The deposit reflects intake admin time and is not refundable in this situation
• If work to date is greater than the deposit you pay the balance for work already delivered
TWELVE: Fees and Cancellation
• Deposit of 20% is due to secure your date
• Balance is due 30 days before the wedding
• Cancellation within 120 days of the date is chargeable at full package fee
• Pandemic or extreme events may allow a date move subject to availability and current pricing
• I always recommend you take out wedding insurance
• If invoices are late I may suspend services and charge £50 admin plus Late Payment of Commercial Debt Act interest
THIRTEEN: Termination
• If you breach these terms and fail to fix within 14 days I may end the contract
• Any sums already paid remain due
FOURTEEN: Entire Agreement
• This contract invoice and booking form form the entire agreement
• I may update terms for legal compliance or service updates
• The latest version is available on my website
PRIVACY NOTICE
This privacy notice covers www.olivercharles.photography
and complies with UK Data Protection Act and GDPR
Data Collection and Use
• I collect name email phone number and wedding details through the contact form
• These details are only used to respond to your enquiry
• Data is never shared with third parties
• Emails are stored in Gmail and subject to Googles privacy policy
Client Records
• Client data may be stored in email and secure documents
• Data is stored on password protected devices and encrypted external drives in my home office
• Data is used for communication and service delivery only
Client Galleries
• Galleries are hosted by Pixieset
• Password protected
• No personal data is needed to view a gallery
Guests Photographed at Events
• Weddings include identifiable people and this is covered by legitimate interests
• I do not use facial recognition
• Couples must notify guests that photography will take place
Promotional Use
• With your consent Images may be used for portfolio social platforms printed samples and awards
• You can withdraw consent any time by emailing the file numbers
Social Media Policy
• I will not request personal information through social platforms
• Please act with care online